FREQUENTLY ASKED QUESTIONS
WHAT PROFESSIONAL ORGANIZATIONS DO YOU BELONG TO?
DJGreyhound belongs to the Baltimore Area Disc Jockey Association (BADJA).
WHAT TYPES OF EVENTS DO YOU BOOK?
DJGreyhound specializes in weddings; however, other bookings may include an occasional private event or public event. We do not perform at bars or clubs for extra bookings and do not provide karaoke services.
WHAT AREAS DO YOU COVER?
Our service area covers Washington DC, Northern Virginia, South Central PA, and most of Maryland. All travel/mileage/parking fees are already included in the price of your package. If your event is outside our service area, we will gladly refer you to a dj service that covers your area.
DO YOU BOOK YOURSELF FOR MORE THAN ONE EVENT IN A DAY?
In order to give our clients the necessary time and resources, we only perform one event per day.
DO YOU PERFORM FOR SAME-SEX WEDDINGS?
Yes we do. When contacting us, just indicate that you're having a same-sex wedding so we can customize your wedding planning sheets for you.
WHO WILL BE THE DISC JOCKEY AT MY EVENT?
Vern Shird (DJGreyhound) is guaranteed be your disc jockey. He is considered by his peers, and by industry professionals, to be one of the premier wedding djs in the Baltimore - DC metro region. DJGreyhound does not subcontract out other disc jockeys - Vern owns the company and clients deal with him exclusively from start to finish.
CAN I BOOK YOU THROUGH AN AGENCY?
Vern Shird (DJGreyhound) operates as a sole proprietor and is not affiliated with, nor does he work for, any talent agency or entertainment service. The only way you can book Vern is by contacting DJGreyhound directly.
WHAT IS YOUR EMCEEING STYLE?
We are able to conform to your desired style whether it's high-profile, moderate, or low-key/conservative. A high-profile DJ provides high interaction with the crowd. A moderate DJ interacts on an "as-needed" basis, while a low-key DJ takes a more conservative approach with little or no interaction, only making announcements if and when you need them. Nearly all of our clients request a moderate or low-key style. In all cases, we take pride in our ability to read the crowd and to provide a classy, yet fun atmosphere without being cheesy.
HOW EXTENSIVE IS YOUR MUSIC LIBRARY?
Our CDs/MP3s cover music from the big band era through the current hits of today. The standard play list consists of thousands of titles that are brought to every event. We also have access to over 75,000 titles in our music library. Since we don't have enough space to physically bring our entire music library to each event, we require that any requests not on the standard play list be submitted at least three weeks prior to your event. That gives us enough time to research our library and pull the music. DJGreyhound always gives you the option of bringing some of your own CDs/MP3s to your event, provided no explicit lyrics are included.
HOW MANY SONGS DO YOU PLAY DURING AN EVENT?
We normally play around 15 to 20 songs per hour. For a typical event, figure on us playing anywhere from 75 to 100 songs.
WHAT KIND OF EQUIPMENT DO YOU USE?
Our standard set-up features a CD/MP3 system with mixer, a power amplifier, two heavy duty speakers, a wireless mic system for toasts, blessings, and speeches, and a corded mic. As an option, we have a remote (secondary) dj set-up featuring a CD/MP3 system with mixer, a power amplifier, and a heavy duty speaker. The secondary system components can also serve as a back-up to the standard system.
DO YOU PROVIDE PARTY PROPS?
DJGreyhound does not use party props because we feel that props are a tacky and cheesy way of getting your guests motivated. If you wish to be motivated in this manner, then you will probably be happier with another dj service.
HOW DO YOU HANDLE REQUESTS FOR UPLIGHTING AND/OR PHOTOBOOTHS?
We can gladly refer you to recommended vendors who provide these services. Feel free to visit our wedding resource page for a listing of professional event lighting and photobooth companies.
CAN YOU PROVIDE REFERENCES?
We can provide references from recent clients by request. You can also consult Wedding Wire for reviews about our services.
HOW FAR IN ADVANCE DO YOU BOOK?
Typically, we book anywhere from 3 months to over 12 months in advance of the event date, but we occasionally book on short notice (within 3 months) as well. We are one of the few companies who post their schedule online so clients can easily view our availability.
DO YOU ACCEPT BOOKING REQUESTS IF THE DATE, TIMES, AND/OR VENUE ARE UNDECIDED?
We're sorry, but we cannot process requests if the date and venue are not yet determined. If you are unsure about your start and end time, then please provide a time block estimate. Since we only perform one event per day, we can always slide the time block up or down if you notify us in writing. If you are currently undecided about your date and venue, then just review this website at your leisure and submit your request when you have your event details firmed up.
CAN WE MEET OUR DISC JOCKEY IN ADVANCE?
Prospective clients are free to schedule an in-person consultation to discuss their event before signing any contract. In person consultations are held by appointment on weekend mornings at various Starbucks locations throughout the area. If you are unable to stop by in-person, then we can have a phone consultation or Google video consultation.
CAN WE SIT IN AND OBSERVE OUR DISC JOCKEY AT AN EVENT?
For obvious reasons, we do not allow prospective clients to sit in on weddings or private events. This is disrespectful to Vern's clients and it is generally frowned upon in the disc jockey community.
HOW DO YOU HANDLE CHALLENGING VENUE SET-UPS?
We've performed at many venues throughout the region and are familiar with their layouts. If there are any challenging set-up logistics involved with your event, then a copy of the floor plan and/or venue layout sheet should be brought to the preliminary consult for discussion.
DO YOU CARRY LIABILITY INSURANCE?
DJGreyhound carries a $2,000,000 liability policy. More and more catering halls and hotels are requiring that DJ services and bands carry liability insurance for weddings and other events.
CAN YOU PROVIDE MUSIC FOR THE CEREMONY?
Yes we can. This feature is useful when you need us to provide ceremony music for the prelude, processional, and recessional. It is recommended that you select your time block to start 30 minutes prior to ceremony. This allows prelude music to play as guests are filing in. If needed, sound reinforcement is included in this feature. Please note that your ceremony must be held at the same venue as the reception.
CAN YOU PROVIDE JUST SOUND REINFORCEMENT FOR THE CEREMONY?
Yes we can. This feature is useful when you are having musicians play and don't need us to provide ceremony music, but you still need sound for the officiant or reader. Our remote set-up is used and includes a wireless microphone on an adjustable stand for the user. Musicians must provide their own sound reinforcement (mics, cables, amps, speakers, etc) for their instruments.
CAN YOU PROVIDE MUSIC IF THE CEREMONY AND/OR COCKTAIL HOUR IS AT A DIFFERENT ROOM, FLOOR, OR LOCATION THAN THE RECEPTION?
Yes we can. DJGreyhound offers a remote (secondary) set-up as an optional service that is already included in the price of your package. The remote set-up consists of an CD/MP3 system with mixer, an amplifier, and a speaker. If your ceremony and/or cocktail location is different from that of the reception, then please choose this option on your contract if you want DJGreyhound to provide music.
WHAT IS YOUR BACK-UP POLICY AND WHAT GUARANTEES DO YOU OFFER?
DJGreyhound networks with other disc jockeys in the greater Baltimore - DC area through the Baltimore Area DJ Association. In the rare event of an emergency, a qualified backup will take Vern's place at your event. If a back-up is needed, you will receive a 100% refund. If a back-up disc jockey fails to show at your event, you will receive a 200% refund. If Vern arrives after the contracted start time, you get a full refund. For added peace of mind, Vern has performed at hundreds of weddings and events and has never been late to, nor missed, any scheduled function. Vern would rather be 2 hours early, than 5 minutes late.
WHAT ARE YOUR PAYMENT AND BOOKING TERMS?
In order to book our services, full payment or a retainer (installment) must accompany your signed contract. Clients who submit an inquiry at least six weeks prior to their event date can pay by installments. For installment options, your balance is due with your coordinating sheet at least three weeks before your event. Late inquiries made within six weeks of your event date are ineligible for the installment option and must be paid in full. If the same date is requested by more than one client, then bookings are based on the date we receive the signed contract and payment.
WHAT IS YOUR OVERTIME POLICY?
Overtime refers to performance time beyond 5 hours, whether it's in your original time block or as a time block extension during your event. If you wish to extend your time block prior to your event date, then we will send you a revised invoice and the overtime will be built into your balance due. If you wish to extend your time block during your event, then overtime must be paid, in cash, prior to the start of the overtime period.
WILL YOU PRICE MATCH IF WE FIND A COMPANY WITH A LOWER RATE?
We're sorry, but we don't price match or negotiate our rates. We feel that our all-inclusive packages provide the best value for your dollar and our rates are very reasonable for the Baltimore/DC market. If price is your sole motivation for securing entertainment, then we are not the right company for you. If quality service, experience, professionalism, and value are your motivations, then DJGreyhound is the right choice for you.
WHEN IS MY CONTRACT DUE BACK?
Your contract is due back by its specified deadline. If your contract deadline expires and you're still interested in booking us, then you'll have to submit a new booking request because your file is removed once your contract expires. The pricing on your contract is good until the contract's expiration date. This ensures fairness and protects the integrity of our business.
CAN YOU HOLD MY DATE FOR ME?
We're sorry, but we don't hold dates for customers. The only way you can secure your event date is to mail back your signed contract accompanied by either a retainer or full payment. All bookings for a particular date are based on which contracts we receive back first. This policy is useful in cases where there are multiple inquiries for the same date.
WHAT IS YOUR CANCELLATION POLICY?
Clients who cancel their event, in writing, at least six months prior to their date will receive a full refund. Clients cancelling within six months of their event date are ineligible for a refund; however, they can use their funds towards a future event that is held no later than six months after the original event date. If the event is rescheduled to a date beyond the six month mark, then their paid funds are forfeited. Please call us if you have any concerns.
WHAT MAKES DJGREYHOUND DIFFERENT FROM OTHER DJ BUSINESSES?
DJGreyhound prides itself on raising the bar on how business is conducted. While experience, professionalism, excellent service, and value define our business, we also make it our business practice to be as transparent as possible to the client. To make the planning process less stressful, we post our availability and pricing on our website, make our packages all-inclusive, and have the company owner perform all the events - very few companies are able to do this. We also give back to the canine community through donations and volunteering our services for public events.